Frequently Asked Questions by Physician Offices
What information do I need to refer a patient?
We need only your patient’s name and phone number, which you can fax to us or send via email. Click here for a list of our neighborhood clinic locations. If you prefer, you can download a referral form here. We will call your patient to set up the initial consultation and treatment within one day of receiving your referral.
Where are your clinics located?
Click here for a complete listing of our clinic locations, including contact information.
How long does it take to get a patient scheduled?
Our goal is to get every patient scheduled within 24 to 48 hours of your referral. We can often accommodate walk-ins or same day appointments.
What forms of insurance do you accept?
We accept all major forms of private medical insurance and Medicare, L&I and Medicaid. Please click here for a list of accepted health insurance.
Do you have flexible hours?
Yes. We offer early morning and late afternoon appointments to accommodate your patient’s schedule. We also offer Saturday appointments at Summit Physical Therapy in Puyallup, and Meridian in Puyallup.
Do you provide Aquatic Therapy?
Yes. We offer aquatic therapy at our Mercer Island and Puyallup clinics.
Do you treat incontinence and pelvic floor dysfunctions?
Yes. We offer pelvic services for men and women at the following locations:
Bellevue Physical Therapy, Totem Lake Physical Therapy in Kirkland, Reaction Physical Therapy in Lynnwood, Reaction Physical Therapy in Smokey Point / Marysville, Sunrise Physical Therapy in Puyallup, South Lake Union & University Physical Therapy (Seattle).
Do you offer Functional Capacity Evaluations (FCE)?
Yes. Functional Capacity Evaluations (also known as Physical Capacity Evalations) are offered at the following locations: Burien Physical Therapy, Washington Hand Therapy in Kirkland, and Meridian Physical Therapy in Puyallup. An FCE is often requested for patients under worker’s compensation treatment. This 4-hour test includes medical record review, musculoskeletal screening, and physical ability testing. We look at critical job demands and use extensive validity criteria testing to ensure consistent findings.
What is manual therapy?
Manual therapy incorporates hands-on treatment techniques such as soft-tissue massage, myofascial release, trigger point therapy, and joint mobilization. It is not the same as the “cracking” and “popping” of osteopathic/chiropractic care. Physical therapists use their hands to address joint stiffness, muscle spasm, muscle overuse, tightness, and pain. This makes it easier for patients to tolerate their therapeutic exercises.
Do you use modalities in your treatment?
In very acute cases, we use modalities such as ultrasound, electrical stimulation, heat, or ice to help prevent soreness from manual or exercise therapy.